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Creating an Account and Customer Support

10.14.14 5:11 AM

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Knowledge Base

Downloadable Game Replacement

Annette Brooks

2.28.10 2:33 AM

Quite some time ago I bought a downloaded game from your store but my computer crashed and I’ve lost the game. Is it possible to obtain another download link or is it too late? Find out more►

Credlt Card Declined

Annette Brooks

2.28.10 4:20 AM

Why does your store say my credit card is declined? Find out more►

Creating a Diagnostic Report

Annette Brooks

2.28.10 6:46 AM

How do I create a Windows diagnostic report? Find out more►

Downloading Demos

Timothy Brooks

2.28.10 6:56 AM

Your demos are blocked from downloading and when I override it and attempt to open them I receive a warning about an unspecified security threat. What is it referring to? Find out more►

Help with winSPMBT and winSPWW2

Annette Brooks

2.28.10 7:38 AM

Where can I find help with winSPMBT and winSPWW2? Find out more►

Upgrading winSPMBT and winSPWW2

Timothy Brooks

2.28.10 8:29 AM

I would like to upgrade my CD versions of winSPMBT and winSPWW2 but need assistance finding my game's version number. Can you help me? Find out more►

Patching / Upgrading winSPMBT and winSPWW2

Annette Brooks

2.28.10 8:35 AM

I purchased the enhanced versions of winSPWW2 and winSPMBT. I want to know if it will have all of the patches and upgrades. Find out more►

Error: WPP has stopped working

Timothy Brooks

2.28.10 8:40 AM

I just purchased War Plan Pacific and loaded the game onto my computer. Everything seemed to go fine until I clicked on the icon to start the game. A message immediately popped onto the screen that said "WPP has stopped working.” Now what? Find out more►

Video is blurry

Timothy Brooks

11.14.10 7:11 AM

I just bought and installed one of your games, but the video in game is blurry, I can't read the menus or see what is going on. Can you help me? Find out more►

Download is not working

Timothy Brooks

9.22.13 7:38 AM

When I click on the link you sent me for downloading I download a 12 kb file (download.php) and nothing else. Find out more►

Creating an Account and Customer Support

10.14.14 5:11 AM

Why do I need to create an account to use Customer Support? Find out more►

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Knowledge Base Top Viewed

1. Help with winSPMBT and winSPWW2

2. Patching / Upgrading winSPMBT and winSPWW2

3. Credlt Card Declined

4. Downloadable Game Replacement

5. Error: WPP has stopped working

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How many games have you bought in 2024? (Include games you are planning to buy by the end of the year.)
	Less than three.
	Three,
	Four to six.
	Seven to twelve.
	More than twelve.

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